Terrific Experience! From the sales representative Jacob to the installation crew of Miguel, Doug, and Harold we are110% happy with Home Comfort. I am a 59-year-old homeowner in Huntington Beach who after many years of debating the subject decided to go through with central air after having been quoted a very competitive price by Home Comfort for a 4-ton Lennox unit. This proved to be the best decision we have made among all of our home improvements. Our 1960's flat-roofed home with limited space along the side for the outdoor condenser presented a serious technical challenge that required special equipment. The crew came out and spent an entire day evaluating and offering options to me, searching their network of suppliers and traveling to two locations to pick up the equipment needed to fit our home including a special compact coil unit required to fit between our furnace and ducts. The outdoor "slim line" unit required for our limited outdoor space would normally have been a significant upcharge, but all the Home Comfort team was interested in was to satisfy us with no change orders. They respected their original quote through the entire project. Through the process that had to patience to educate me about SEER values, unit tonnage, Energy Star ratings, etc. The crew was always very professional, respectful, polite, friendly, informative, always wore masks, and finished the job exactly when they said they would. They installed the entire system in 1 day. They even arranged a hazardous waste crew to remove an asbestos exhaust pipe that was discovered inside our ceiling when they went to fit the AC coil above our furnace and replaced it with a double-walled exhaust pipe to meet code. After having recently had poor experiences with a roofing and mason contractor, it was a relief and pleasure to work with a group so willing, capable, and eager to please. They REALLY understand customer service. I hope to be able to get them some business through referrals because they really deserve it. And by the way, I had this project quoted two years ago by another HVAC contractor through a Costco program for the same system, who's price was $5,200 more than Home Comfort. So not only did they install top-quality equipment, but we know that we got a more than fair price. I have a lot to do today for work, but I wanted to write this review right away because it is well-deserved.
